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	<title>Comments on: iPhone mail deletion bug fixed</title>
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		<title>By: Dave Burrows</title>
		<link>http://blog.daveburrows.com/2009/09/12/iphone-mail-deletion-bug-fixed/#comment-76</link>
		<dc:creator><![CDATA[Dave Burrows]]></dc:creator>
		<pubDate>Thu, 17 Sep 2009 05:27:47 +0000</pubDate>
		<guid isPermaLink="false">http://blog.daveburrows.com/?p=870#comment-76</guid>
		<description><![CDATA[Hi Randy, are you using hosted Exchange or Gmail, Live.com or some other provider using POP3/IMAP?  In my hosted Exchange environment I haven&#039;t noticed any mail being deleted either on 3.0, 3.0.1 or 3.1.  I&#039;m however using an iPhone 3GS.

If mail&#039;s getting deleted on the server too, this sounds to me like it&#039;s not probably an iPhone specific problem, but either something on your Exchange server, or maybe your mail client.  I would suggest if it&#039;s something you can reproduce pretty extensively, then I would try and not run any mail clients against the server and see if you can reproduce it.  I&#039;m wondering if what might be happening is mail is coming in and you have a client side rule, e.g. in Outlook that might be moving mail to a PST, or perhaps to your junk mail filter?  Or maybe you have a server side rule setup that is moving rule based on some criteria you set in the past?

I wouldn&#039;t rule it out as being a problem on the iPhone, but it sounds like it&#039;s more a server or client based problem.  If you&#039;re using IMAP and not Exchange then that would possibly explain it as I&#039;ve seen this happen on IMAP quite a bit and it&#039;s not related to iPhone.  If you can provide me with your configuration, I&#039;ll see what else I can suggest.]]></description>
		<content:encoded><![CDATA[<p>Hi Randy, are you using hosted Exchange or Gmail, Live.com or some other provider using POP3/IMAP?  In my hosted Exchange environment I haven&#8217;t noticed any mail being deleted either on 3.0, 3.0.1 or 3.1.  I&#8217;m however using an iPhone 3GS.</p>
<p>If mail&#8217;s getting deleted on the server too, this sounds to me like it&#8217;s not probably an iPhone specific problem, but either something on your Exchange server, or maybe your mail client.  I would suggest if it&#8217;s something you can reproduce pretty extensively, then I would try and not run any mail clients against the server and see if you can reproduce it.  I&#8217;m wondering if what might be happening is mail is coming in and you have a client side rule, e.g. in Outlook that might be moving mail to a PST, or perhaps to your junk mail filter?  Or maybe you have a server side rule setup that is moving rule based on some criteria you set in the past?</p>
<p>I wouldn&#8217;t rule it out as being a problem on the iPhone, but it sounds like it&#8217;s more a server or client based problem.  If you&#8217;re using IMAP and not Exchange then that would possibly explain it as I&#8217;ve seen this happen on IMAP quite a bit and it&#8217;s not related to iPhone.  If you can provide me with your configuration, I&#8217;ll see what else I can suggest.</p>
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		<title>By: Randy</title>
		<link>http://blog.daveburrows.com/2009/09/12/iphone-mail-deletion-bug-fixed/#comment-22</link>
		<dc:creator><![CDATA[Randy]]></dc:creator>
		<pubDate>Wed, 16 Sep 2009 22:53:42 +0000</pubDate>
		<guid isPermaLink="false">http://blog.daveburrows.com/?p=870#comment-22</guid>
		<description><![CDATA[I have an issue with email in iPhone 3.0 and 3.1 in which the iPhone will delete all email on the phone and on the server at what appears to be  random times.  Any ideas on why this is happening?]]></description>
		<content:encoded><![CDATA[<p>I have an issue with email in iPhone 3.0 and 3.1 in which the iPhone will delete all email on the phone and on the server at what appears to be  random times.  Any ideas on why this is happening?</p>
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