Rant continues….
Now another person has called BT with the exact same fault, and BT again say “There is no fault with our network” in a heavy indian accent. So obviously nobody at BT is going to investigate their network issues or strive to improve their rock bottom customer care.
I have now received a call back and transferred to complaints and have been on hold for 10 mins and nobody is there. I guess they’re dealing with many other customer complaints about their really poor quality of service….!
Running commentary on the entire problem is available here.
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Installation of my broadband has come to a stand still have had a wire hanging at rear of premises for a week. Indian response and promises are not worth a damm. If I could only talk to somebody english for starters and perhaps the same person twice. slowly going crazy. Can only think that BT stands for Bloody terrible
By: stephen shaw on January 15, 2011
at 1:54 am