Posted by: Dave Burrows | September 18, 2009

BT Crap Service Update (#4)

Now I get through to Cecelia (a complaints Manager…again in India) who now says “yes sir I can confirm although our status pages suggest the No Web Page problem has been resolved, however we are receiving other reports that there is still a problem. We will continue to investigate the problem and I will have someone call you in two hours.”

Why am I still not filled with confidence? Let’s see if I get another call back in 2 hours with a status update…?

Running commentary on the entire problem is available here.

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