Some CoPilot 8 iPhone customers who have recently upgraded to the new EU build of 8.0.0.417 have seen a “POI set safetycam – Version does not match network version” error message on launch. CoPilot 8 still works fine but if you do see this error message there’s a number of things you can do to fix it.
Resolution #1
- Exit CoPilot
- SETTINGS | COPILOT EU
- Set FULL RESET to ON
- Launch CoPilot
- Activate using the same CoPilot Live ID
If that doesn’t work, then try the second more detailed approach which has resolved it for some customers…
Resolution #2
- As per image (right), ask customers to
- Uninstall Copilot on the iPhone
- Sync iPhone to iTunes on PC/Mac
- Re-Transfer CoPilot downloaded on the PC to the iPhone
- Unplug USB cable from iPhone
- Launch CoPilot
- Activate using the same CoPilot Live ID
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