Gigabyte Technology issued a BIOS update that fixes a problem for some Windows 7 users who have been unable to sync their iPhones and receive the dreaded 0xE8000065 error from iTunes.
Earlier this week, Intel, Microsoft, and Apple said they were investigating the issue, which people are complaining about on an Apple forum. The problem seems to be mainly affecting Windows 7 64-bit users with Intel P55 chipsets, and it prevents them from synching their iPhones with their computers.
The BIOS update will help people who have the Gigabyte motherboard in their systems, but it won’t help other people who have the problem, such as those with an Asus motherboard.
Microsoft also said it was looking into the problem and recommended that people visit its help page for updates. It does not appear to have posted any information there and did not immediately reply to a request for comment about the Gigabyte update.
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